I have an HP ProBook 650 G8 (https://support.hp.com/de-de/document/c06961069). The TB Dock is connected to the USB 3.1 Gen 2 Type C port (Power Delivery, DisplayPort 1.4). The dock works perfectly there. An external DP screen is connected to the docking station. I also use the network interface.

I only have problems with the docking station and my Mac M1 Pro with two screens. It happens again and again that the second screen simply switches off and the Mac often doesn't recognise the docking station, then you have to unplug the dock and plug it in again several times. I would definitely use a different docking station for the Mac. I also have the same problem with Windows. I have two 4K screens.

You can connect peripherals such as keyboard, mouse and monitors to the HP Thunderbolt Dock 120W G4 and use both PCs with it, but there are some limitations and considerations you should be aware of: ## Compatibility - The HP Thunderbolt Dock 120W G4 is compatible with MacBooks, including the MacBook Pro M4, as well as Windows and Chrome OS systems. ## Connections - The dock offers various ports such as USB-A 3.0, USB-C, HDMI, DisplayPort and RJ45, which makes it possible to connect multiple peripherals. ## Use with both PCs - You can connect the keyboard and mouse via the USB ports on the dock and then use them via the dock with your MacBook Pro and your desktop PC. - For the monitor that you want to connect directly to your desktop PC, you can set the input source on the monitor separately, as you have already planned. - However, to use both PCs with the same peripherals, you would have to switch between the two devices, as the dock does not support two host devices at the same time. You could therefore connect the dock to either your MacBook Pro or your desktop PC and then use the peripherals via the dock. ## Switching between the devices - There is no way to configure the dock so that it is connected to both PCs at the same time. So you have to switch the dock manually between the two devices if you want to use the peripherals with the other PC. Overall, the HP Thunderbolt Dock 120W G4 is a good solution for managing your peripherals, but it requires manual switching between the two PCs.

To connect both monitors to the HP Thunderbolt Dock 120W G4 via DisplayPort (DP) and use them with your MacBook Pro 2020, there are a few things you should keep in mind: ## DisplayPort connectors and daisy chaining - The HP Thunderbolt Dock 120W G4 supports up to four 4K monitors, but there may be limitations with MacBooks that only support Thunderbolt 3. For independent monitors, you may need to daisy chain the monitors if your monitors support it. This means that you set one monitor as the primary monitor in the chain and the other as the secondary monitor. ## Connection via the docking station - Make sure that your monitors are connected to the docking station via the correct cables. The docking station has two DisplayPort connectors, but if your monitors do not have DP passthrough, you may need to use other connectors such as HDMI or a combination of DP and HDMI. ## Passthrough on the back of the station - The pass-through on the back of the docking station is not directly related to the display, but rather to the network and power delivery functions. The RJ45 Ethernet port and the power delivery functions via USB-C are examples of what can be used via the passthrough, but not for the display connection. ## Firmware and driver updates - Make sure that the docking station firmware and drivers are up to date. Sometimes updates can help to solve connection problems. If your monitors do not have a DP pass-through function, you could alternatively connect one monitor via DisplayPort and the other via the docking station's HDMI port. This could affect the resolution somewhat, but it would be a possible solution. It is also advisable to consult the manufacturer's specific instructions or forums to find specific settings or updates for your specific configuration.

The cable is permanently mounted and included in the scope of delivery.

The cable is fixed to the docking station and cannot be replaced. Cable length is approx. 30cm

Yes, you can. In addition toUSB 3.2, the video USB-C port also supports DisplayPort Alt mode.

Yes, I have 2 monitors with an extended picture.

I have two Dell S2721DS connected and the dock works perfectly

Connect to screen probably yes, charge device no. However, I would pay attention to the charging power of the dock. Charging power that is too low can cause damage to the battery.

Hello, yes the mains cable is included in the scope of delivery. Greetings Thomas Link to the manual: https://kaas.hpcloud.hp.com/pdf-public/pdf_6595384_de-DE-1.pdf

I had exactly the same "nothing works" problem, with a brand new laptop, latest technology, having TB4. Did you connect to the USBC/DP/PD port or the TB3/4 port? According to my test, if you connect the dock to the TB4 port, nothing works. If connected to the USBC3.2/PD/DP port, not TB4, then only some of the USB sticks/HDD in the dock are recognised, LAN is not Gbits but 20 Mbps, HDMI/DP doesn't work. So either your dock is out of order like I had it, or the laptop is. If you have another PC/laptop that "works", you can test the dock with it. According to your text, it seems that the dock doesn't work with any of your computers, so the dock has a problem. Or, assuming the dock is in order, then there would be a compatibility problem.

Yes complete, but would not recommend it, does not work cleanly...

Hello I have a MacBook Pro Max on it. Incl. 2 external HDs and a Samsung 49" Curved... It runs perfectly and charging the Mac is also no problem...

correct! we work in our home office with a pc and 2 monitors on the dock - works perfectly :-)

The fixed connection cable of the docking station is a Thunderbolt cable and this is how I made the connection to my HP elitebook.

Basically, it should work, but what only works with the corresponding brand is the power button on the dock, so you have to switch on the laptop itself. Of course you also have to look at the power, if your laptop needs more, you also have to supply it with power from its own power supply unit. And always allow for a little more power, the dock itself also needs some power.

The description says 120 W.

It goes without saying that it works with HP notebooks. With MacBooks it looks completely different. I have just found out that the HP Dock G5 & G4 do not support DisplayLink - only the G2 Dock does! Important for those who want to connect two external displays to the dock and use them as extended monitors (standalone/single, not synchronous/mirrored). Do not forget to install the DisplayLink plug-in...

I would send it back. I almost never have the fan running.

Unfortunately, the Dock G4 has already been delivered defective and I have not yet received a replacement. So I can't give it a rating either. Except for bad service.

I have not tried it. I was told by an IT specialist that this G4 dock is specially designed for the ZBook laptop from HP. That's why I bought this dock.

I tried with Windows 11, but unfortunately it did not work as desired.

Yes, that works

This will be an EU version. A cable with a Schuko plug is supplied in the box. Digitec, however, includes a Swiss device cable. The more expensive one will be the Swiss version. Technically, there is certainly no difference.