In this case, please contact our customer service directly so that you can be helped accordingly. We would like to apologise for the delay.

https://helpcenter.galaxus.ch/hc...

I agree with you about the announced delivery, this is annoying (it was the same for me, new delivery date is now 10 February), but I don't think Galaxus can do much about it, it's the supplier who is the problem. If you make a comparison with other online shops, it looks the same everywhere: The Complete version is only available in two to three weeks. You also have to realise that the device is extremely popular and demand is extremely high (I have read that it is also out of stock in Germany).