I am very satisfied with the product itself. However, it always has trouble with carpets. The carpet is not too high. The machine climbs it a few times and then reports "Roomba is at a precipice". Is there a way around this? Do you have any experience?

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Answer

Hello Urs-schlatter

What colour is your carpet? 
It is possible to separate individual areas with the virtual walls. However, since the carpet is not that high, I could also imagine a technical problem. Please contact our technical support on +41 62 746 06 74.

Best regards
Your iRobot Team

Answer

Unfortunately, I also have this problem. But no solution yet either.

Your data. Your choice.

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Question about iRobot Roomba 980

I am very satisfied with the product itself. However, it always has trouble with carpets. The carpet is not too high. The machine climbs it a few times and then reports "Roomba is at a precipice". Is there a way around this? Do you have any experience?