Dear Galaxus
How difficult can it be to deliver the mincer? I've been waiting since mid-December and now it's been another 4-6 weeks.
The information by email is not to be taken seriously and no one from the staff knows anything about it.
When will the thing finally be available?

Question

Dear Galaxus
How difficult can it be to deliver the mincer? I've been waiting since mid-December and now it's been another 4-6 weeks.
The information by email is not to be taken seriously and no one from the staff knows anything about it. 
When will the thing finally be available?

Answer

I am in a similar situation and have been waiting since 06.03.

Answer

In this case, please contact our customer service directly by telephone or by e-mail at galaxus@galaxus.ch. Our team will be happy to take care of this case.

Your data. Your choice.

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Question about Kenwood Mincer KAX950ME

Dear Galaxus How difficult can it be to deliver the mincer? I've been waiting since mid-December and now it's been another 4-6 weeks. The information by email is not to be taken seriously and no one from the staff knows anything about it. When will the thing finally be available?