ZaZu Sam
Questions about ZaZu Sam
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Have you already tried a reset? On the underside with a paper clip, for example? You can also trigger the function manually in the unlocked display. Press and hold the top button = Sam opens his eyes. Press and hold the bottom button = Sam closes his eyes. Hope it works.
Does the device emit any sound at all when operated? Loudspeaker defective? Already plugged in and unplugged? Defect possible, yes.
Galaxus
6 months ago
Helpful answer
The ZaZu alarm clock has a silent clock function where the ticking is not audible. This is particularly useful for an undisturbed night's sleep.
Automatically generated from the .
It has a very small reset button on the underside where you can reset it with a paper clip.
Try using the supplied cable. If it does not work with this cable either, then it is probably defective.
Funny question. Polarity correct? Batteries full? Every single one? Does the sheep work with the cable? If not, then possibly broken, yes.
Please send us an e-mail with a picture of it, so that we can send you a cable => https://helpcenter.galaxus.ch/hc/fr/requests/new
You can also operate the alarm clock with batteries only, it works. Or connect it directly to the USB port (old mobile phone charger).
I've also had this alarm clock for a few months and it works perfectly, so no error signs. Your children must be technically gifted or this device is defective. I would report it to Galaxus and ask for a new one.
Connection is classic micro usb. It can therefore be connected with a mobile phone charging cable.
Yes, we plugged it in, without a battery!
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