iRobot Braava Jet m6 (Mopping robot)
EUR385,11

iRobot Braava Jet m6

Mopping robot


Question about iRobot Braava Jet m6

avatar
Nidda

3 years ago

Hello, I am actually quite early with my Braava Jet m6, however after 4 to 5 cleaning tasks it has a problem. It starts a new task normally, cleans normally for a short time. Suddenly it stops and a sound is heard, then a red light circle appears briefly and then it is like in standby mode. After a restart, it starts all over again. So the only thing I can do is to reset the Braava to factory settings. This is stupid in the long run, because the mapping is always gone. I have seen that Braava is still running under firmware 3.10.8. In the meantime there is a newer one. I have already tried everything, but Braava does not want to update. What could be wrong? How can I fix the error? How do I get the new update on? Thank you very much. Greetings Anita Allmann

Avatar
avatar
iRobot_Schweiz

3 years ago

Hello Anita
It seems to be either a problem with the electronic unit or the battery.
We would need to look at the problem here on site so that we can accurately identify and repair it.
Please follow the steps at the following link:
https://store.irobot.ch/deutsch...
If you have any questions, please feel free to contact us at 062 746 06 74 or service@irobotics.ch.
Best regards
Your iRobot Team

avatar
Anonymous

3 years ago

It is probably best to contact iRobot support directly.
Does the app not give an error code?