
Garmin vivoactive 5
42.20 mm, WLAN only
Garmin vivoactive 5
42.20 mm, WLAN only
Hello, I had an issue with my watch a week ago. The screen turned black and none of the buttons worked. Only the top button made it vibrate strongly. It remained like this for a half hour and returned to normal. Any one had the same experience?
Yes, it happened to me all the time. I also had a problem after the last system update and this after less than 10 months. That's why I replaced the Garmin watch with an Apple Watch - a real shame.
Try Resetting the device
If your device stops responding, you may need to reset it.
NOTE: resetting your device may result in the deletion of your data or settings.
Press and hold the Power symbol button for 15 seconds.
The device will switch off.
Press and hold the Power symbol for one second to switch the device on.
Hello, yes, we've had that before too. I plugged it in afterwards and left it like that for a moment. Not since then. I had this happen several times with the Fitbit and it always came back afterwards.